In a latest earnings call with analysts, Sirius XM Radio Inc. CEO Mel Karmazin said the "doom and gloom" about the company "had a tremendous impact on the consumer buying our product."That "doom and gloom" doesn't just percolate among investors or media pundits, there's a pervasive negative sentiment weighing against the company. And it's not helping anyone.
The negativity isn't necessarily without merit. The combining of Sirius and XM channels, and not really the Sirius-XM merger itself, seemed to have kicked off this visceral reaction. My thought is that it's due to the company was enormously mishandling its communications with subscribers - instead of generating excitement and anticipation, all it did was generate confusion and mistrust.
But here we are, four months later, and it seems like Sirius XM Radio can still do no good. The price increases, especially for online listening, didn't help the situation. But at least the company learned from its mistakes and improved their communication strategy (though, don't get me wrong, there's still much room to improve).
Still, the negativity persists. Nearly every post I write here on Orbitcast is wrought with detractors in the comments bashing the company.
I understand the frustration. I understand the resentment. We're all extremely passionate about this medium. We love what satellite radio was, is and what it could be. Being Sirius XM's biggest fans, also makes us its biggest critics.
But what I told USA Today back in November remains true today: "There is still no other audio service that provides the breadth of entertainment in your car at this time."
The reality is that we still love this service. You just can't get this level of entertainment anywhere else.
Give it a shot. Take one week and listen to terrestrial radio again during your commute. It's terrible. And while Slacker's great it doesn't have the news, talk and entertainment that satellite radio has, plus it's hard to connect in your car. I love the iPhone and the iPod, but it suffers from similar problems that Slacker does. They're all viable competitors, but for someone who's been listening to satellite radio for years, they just don't live up.
Satellite radio has so much more to do than being just "radio" - it's about the experience. It's about not losing your mind when you commute. It's about actually looking forward to jumping in your car so you can sit in traffic. Remember, people don't buy radios, they buy what's on the radio.
Don't get me wrong. I'm not being an apologist for this company. They have a lot of fixing to do. A lot.
But I'm tired of simply complaning about it. I'm tired of the constant bashing. I think our efforts can be put to much better use. I think that many of us who are the company's biggest critics don't realize the negative impact we're causing. I don't think we realize the influence we all yield.
The thing with being a blogger is that I'm expected to complain. Bloggers criticize. We bitch and moan. Rarely do we offer solutions. Rarely do we solve problems. We conveniently sit on the sidelines and point fingers.
It's time for that to change.
Over the next few months, I'm dedicating every resource I have available to helping improve this company. To spreading the word about what makes satellite radio different. To pointing out opportunities, and offering solutions. To enabling this community of ours - that means you - into becoming a force for improvement, rather than a force for negativity.
Don't think we can do it? I do, and I'm serious about this.
But here we are, four months later, and it seems like Sirius XM Radio can still do no good. The price increases, especially for online listening, didn't help the situation. But at least the company learned from its mistakes and improved their communication strategy (though, don't get me wrong, there's still much room to improve).
Still, the negativity persists. Nearly every post I write here on Orbitcast is wrought with detractors in the comments bashing the company.
I understand the frustration. I understand the resentment. We're all extremely passionate about this medium. We love what satellite radio was, is and what it could be. Being Sirius XM's biggest fans, also makes us its biggest critics.
But what I told USA Today back in November remains true today: "There is still no other audio service that provides the breadth of entertainment in your car at this time."
The reality is that we still love this service. You just can't get this level of entertainment anywhere else.
Give it a shot. Take one week and listen to terrestrial radio again during your commute. It's terrible. And while Slacker's great it doesn't have the news, talk and entertainment that satellite radio has, plus it's hard to connect in your car. I love the iPhone and the iPod, but it suffers from similar problems that Slacker does. They're all viable competitors, but for someone who's been listening to satellite radio for years, they just don't live up.
Satellite radio has so much more to do than being just "radio" - it's about the experience. It's about not losing your mind when you commute. It's about actually looking forward to jumping in your car so you can sit in traffic. Remember, people don't buy radios, they buy what's on the radio.
Don't get me wrong. I'm not being an apologist for this company. They have a lot of fixing to do. A lot.
But I'm tired of simply complaning about it. I'm tired of the constant bashing. I think our efforts can be put to much better use. I think that many of us who are the company's biggest critics don't realize the negative impact we're causing. I don't think we realize the influence we all yield.
The thing with being a blogger is that I'm expected to complain. Bloggers criticize. We bitch and moan. Rarely do we offer solutions. Rarely do we solve problems. We conveniently sit on the sidelines and point fingers.
It's time for that to change.
Over the next few months, I'm dedicating every resource I have available to helping improve this company. To spreading the word about what makes satellite radio different. To pointing out opportunities, and offering solutions. To enabling this community of ours - that means you - into becoming a force for improvement, rather than a force for negativity.
Don't think we can do it? I do, and I'm serious about this.








I cancelled 3 radios about 2 months ago because of horrible programming changes. Mel and Jon need to get there heads out of wherever they are at. I would gladly re-subscribe if they brought back XM 12 Cross Country or something extremely close to it. I would like to see XM go back to what it was before the merger.
I'm with you, I love the service. Don't want to think what I would do without it.
Ryan, I love the idea. BUT!!! For four years I was the biggest mouth around about how wonderful XM was. Then the merger happened and a few things changed. Prices went up. "Premium" online listening is half the bandwidth I used to have. My radio got cancelled randomly causing me to lose all of my recorded content on my Inno. The content I'm paying for is still very good, but the bottom line is the company's management has taken a serious downturn. The customer has been put on the backburner and things are not communicated to anyone. Those of us that read Orbitcast knew about the channel lineup change, but if you're a casual listener, you had no clue until it happened. It's hard to get behind a company that routinely positions itself behind you for entirely different reasons. I for one, need a confidence boost from the company before I can get back on the bandwagon and tell everyone I know how great this is.
I'll try to be positive on this post... :)
if you have any connections to the inside, I would tell them that a majority of complaints is the lack of musical variety with a heavy music rotation and repetition too similar to FM. and they also need to bring back channels that have been dropped and cut back on single-artist channels.
Ryan:
Great article if there's anything i can do to help let me know i've been a fan of this company since the day they came out and don't wanna lose it!
Sirius XM needs to take the lead on this one. Starting treating customers like they actually want them to stay subscribed and maybe those customers will start talking up the service again.
ok.. here it goes.
I used to swear by XM until the merger (Sirius takeover) took place. I cancelled my three radios.
For the most part, XM subs got the shaft. most XM subs don't give a crap about Howard, it was all about the amazing music selection and the great sound quality. After November, it all went down hill.
I know numbers are important, but the new company needs to consider the consumers a bit more, the ones that actually produce these numbers. Fix your sound Sirius XM, improve your playlists, get rid of the 24/7 single artist channels. Most importantly, fix the sound!
What I am hearing from a lot of you Xm fans, is basically cryiing. You guys want to hear songs that you want to hear and anything else is not good enough. Although I think you just need to grow-up, I see/understand where your coming from. However, you guys must realize Xm was going out of business before Sirius, if the 2 companies didn't merge, we'd be listening to terrestrial radio again. Just be glad we don't have to deal with commercials.
Your comment is part of the problem:
But what I told USA Today back in November remains true today: "There is still no other audio service that provides the breadth of entertainment ***IN YOUR CAR*** at this time."
The view of Sirius as "car" entertainment is a shame. In this economy, not many are putting a lot of importance on spending their money on car accessories.
When I got Sirius as a Christmas present years ago, I told my dad that he wasted his money. I also saw it as a car radio. Why the heck would I want sirius? I commute 20 minutes to work.
Had sirius been properly marketed to me, I would have had it years before I did. I had no idea that I could get a portable device and load it with tons of music. I had no idea I could record Howard every night and listen at work without the need for an antenna or streaming on work's resources. I had no idea that I would love having the music at home, and having it on nearly 24 hours a day, while working around the house, or excercising, or as some dinner music, and party music when guests are over, etc...
Sirius marketing has failed miserably. The world still sees it as car audio.
Just last week a guy at work was complaining about FM radio. I know this guy is a huge fan of STP and similar music. I handed him my stilletto and had him flip through a 6 hour block of Lithium song titles. He was impressed. He asked me how it "knew the playlists". I told him that wasn't just the playlist, but music that I recorded at no extra charge, and I could delete it and refresh it, and listen anywhere etc.. He had no idea. It made the ipod on his desk look useless.
Of course ipods have outsold stilettos a gazillion to one.
Marketing.
Come out with a new Stiletto... Let it do video too. Have a touch screen, etc.. And actually market it.
"Best radio on radio" is stupid. Noone listens to radio.
During the merger, slacker and ipods were listed as competition. THEN COMPETE ALREADY!!! This service is so great, but noone knows it. Make in-home use easier. Put FM transmitters in home docks that broadcast throughout the whole house. The Ccrane transmitter I use is FCC approved, why can't sirius make a strong one for in-home use only?
Portability, gadgetry, wifi, streaming, iphone apps.. There's your future. Car audio is dead. Put out devices and apps, and do it right... not just a rush to market of a device/app without much functionality. And market it... Market the heck out of the technology and market less about the # channels you get.
Look, radio sucks. Take out commercials, and it still sucks. And sirius is still viewed as commerical-less FM radio for your car. Sirius needs to change public perception, big time.
How much would it cost you to legally fill your ipod with with 100 hours of music downloads?
Doesn't cost Sirius owners a penny above their $13/month.
I love satrad. I think I have been one of the people who have consistently praised this service. I just bought my fourth radio (XMP3). I have two innos and an express ez. If this company were ever to go under, I would suffer withdrawal symptoms and trauma - it is that much a part of my life. It's been years since I fell asleep without the help of SPA playing in the background of my bedroom, lulling me to sleep. I can't imagine heading out of the house in the morning without first checking the local weather and traffic channel. I can't imagine having to drive any distance without satrad to entertain me. Terrestial radio? It's so awful. Twenty minutes of commercials on average - NO risk taking with the music being broadcasted.
I canceled all tv service five years ago and haven't ever missed it. I only use my tv for a rented movie once in a while. The first thing I do when I go home is to turn on the radio and it is the last thing I turn off when I go to work.
I love it. I am happy to pay for it. And I hope it will be around for a long, long time.
Ryan, I hear what you are saying; but I think "Rich" and "Jayc" summed up in their previous two posts on how I feel towards SiriusXM right now. Speaking as a LONG time dual-subscriber, I need someone in upper-management to prove to me that this company is committed to their customers, and getting the content back to where it once was, and then I'll get all patriotic about SATRAD again.
Someone commented on fixing the sound? I have Sirius and XM in two different vehicles with zero problems. Maybe it's the installation on the owner's car????
XM through my Bose system in a Chevy Tahoe (vehicle installation) sounds awesome. Just did a 5 hour trip to Maine (snowmobiling) and couldn't live without the service.
My Sirius portable S50 sounds just as good in my other vehicle. Have a direct connection into the back of the radio.
Love the service, negative about the stock, but still NEED the service. I might drive into a telephone pole if i had to listen to terrestrial.
Just to let others know (slightly negative), i did just drop two subscriptions because of the price increase......and i can't get a deal having
tthe two different subscriptions (1 XM 1 Sirius) from different services. I had to sign up as a new subscriber with XM for 12.95.
"Give it a shot. Take one week and listen to terrestrial radio again during your commute. It's terrible"
I have been getting by on Terrestrial Radio in my vehicle this past month since I cancelled one of my two radios. Between a couple local stations and sports talk, I am good when I am in my car.
I praised satellite radio when I first got it in 2004. I felt that when i was driving around, i was part of an exclusive club that everybody else around me was no part of. I would tell my friends, neighbors, anybody that would listen about satellite radio, and had an XM sticker in my car window.
As we started to see more and more single artist channels replacing other channels, and the playlists being cut down from what they were a few years ago i have found myself listening less and less. You can argue all you want about the size of playlists, but i remember getting a CD, and can go through the tracklist and see over half of the songs that I have heard on XM. That just doesn't happen now. For the stations I listen to, i have more depth and less repitition on my ipod.
I don't drive a lot in my car (15 minutes to work with traffic). I used to grab my myfi on every trip no matter how far i was driving, now i can usually get by on terrestrial radio. my listening has dropped drastically and with a myfi that worked only half of the time, it just was not worth the price increase for an additional sub to keep it around.
My wife and I like it enough to keep a radio in her car as we use her vehicle when we go any longer trips, and I can download O&A from torrent sites and put them on my ipod.
And while you will do whatever it takes to help improve the company, I can no longer honestly promote this company like I did a few years ago as long as XM has become siriusized. There was a reason I chose XM over Sirius, and those reasons were/are slowly being washed away.
Thanks, Ryan, I'm with you. The haters have made their feelings known, and it's time for them to move on if they don't like the current product. What some people don't seem to get is for satrad to become a mainstream product they must appeal to the mainstream, which means popular music and name-brand personalities. You have a great suggestion, to spend a week with terrestrial and then come back and say with a straight face that SiriusXM is the same thing.
well said, Ryan.
I'd be lost without the service.
However, let me repeat my drumbeat: the cost of the units is too high. There is a significant economic barrier to entry to the service unless you buy a new fatcory install. SIRI should be selling units at or below cost and amortizing the subsidized acquisition cost over the life of a subscriber's contract.
For example, why sell an XMP3 for $280 and hopew that the person buys a monthly subscription. Instead sell the unit for $50, plus a three year subscription and trala, you have a new subscriber and have paid for the unit.
15 minute stern commercial breaks for products most people would never use, replay of bubba, Mojo nixon running his trap on the country stations. I brought my S2 in the car with me today for the first time in months and I will probably stream slacker on the way home.
To all the XM people Sirius also changed at the merger. I was happy for the merger. Stern and the XM music channels was a win in my opinion but something happened and it was not good!
I have Slacker and I listen in my car. I have a computer and an Mp3 player, anything worth listening to on SatRad is availible on the internet a few hours later and i throw it on my Mp3 player to listen later(with all the comercials edited out) Why pay for SatRad when they could give a rat's ass what their costumers think anyway? Join the real revolution ! Pirate everything !
I too signed up for the music specifically the variety . I listen to a whole bunch of genres, metal, country,some old school dance, it was this variety that first got me to sign up. when the boneyard returned from its hiatus, I was dissapointed to say the least not only was it totally different ,it was not even close to what it was. and hair nation has the same "fm" repitition I wanted to get away from. the programming has become what we all wanted to get away from,"fm" style ,same artists, same songs,over and over. The medium has such a huge potential, the ability to really blow fm away yet it falls back in line with it and fails the end consumer miserably. we need siriusxm to step up and take it to the next level not fall backwards. only time will tell if they really are concerned with the customer . hopefuly they are listening and that some of our concerns are addressed.
I love how from March 11 to March 18, SIRI climbed more than 180 percent, but no mention of the stock climb in this article, and no mention or special post on Orbitcast.
THAT is something positive, yet gets no mention.
From 14 to 33 cents, now holding relatively steady at 33 cents.
And no mention.
If the company doesn't want doom and gloom, how about they start SERIOUSLY listening to the customers? And I'm not just talking about programming. Every aspect of this company has gotten worse. From the FM-consulted (Sabo Consulting programs all the channels you hear on Sirius XM, thought thats what I was paying to get AWAY from) channels, to the poor customer service, to the lack of communications, to the "we are all knowing and you should support us because we make the best decisions" stance that the company has taken needs to change.
I was a fan in the company, because the company created a reason to be a fan. They communicated upcoming changes, they were there to answer the phones and questions, had knowledgeable customer service, etc. Now, everything they do is either communicated after the fact, or buried in a press release. This company is very much run like ter radio in mentality. And when was the last time you talked to a regular person, and they asked you "hey, did you hear ..... on the radio this morning?" The terrestrial model isn't working, and needs to be completely retooled. This was something XM knew, and something Sirius has forgotten.
Is it better than FM or other choices out there? Sure, but barely. Are piss poor customer service, lack of communication from the company, and getting snubbed enough to make me not want to recommend this company? ABSOLUTELY. I now recommend people stay AWAY from this company, whereas before I couldn't shut up about how much I loved it.
It IS time to make a difference. But it's going to require the support and initiative of the company to do it. No "blogger" is going to make the difference, as you are already talking to the people who have decided to love it or hate it.
You obviously prefer crap over quality.
Mr. Sagir, this was a great article. I am tired of all the negativity. Most have some ax to grind. It is not perfect, but nothing else can come close if you listen to music, news, weather, sports and more. For me and others that I know it replaces television to some extent, because of content and lack of commercials, and the fact that you can use it while doing other things. But there is no doubt that a lot of media interests would like to see it disappear. Could one ever trust a used car salesman to compare the benefits of a new car vs. a used one?
Ryan,
I applaud you for your comments.
I am one of the biggest complainers here on Orbitcast against
SiriusFM Radio. However, you need to understand why there
are many people like myself who have resorted to bashing the
service as often as we can....
SiriusFM has not put their subscribers first. They are very much
aware that subscribers are not only unhappy with the channel
lineup changes, but the constant amount of repetition and DJ
babble that has made their service no better than FM radio.
XM had it all together in their heyday. They would never have
pulled any of the bullshit that Sirius has been doing to their music
programming.
And to address the comment that XM would have gone under if
not for the merge --- well, the same thing could have been said
about SIRIUS. Both companies were on the verge of bankruptcy.
Truth be told, SIRIUS never was able to bring in as many subscribers
as XM prior to the merge and the ONLY reason they brought in as
many as they did was because of Howard Stern.
Sirius has done everything they could to clone FM radio. They
listen to the same music consultants who ruined that medium and
right now there is a guy name Jon Zellner who REFUSES to acknowledge
that subscribers are pissed off over the lackluster music programming.
I know for a fact he has fielded phone calls from angry subscribers who
told him flat out that SiriusFM has gone down the shitter ever since he
came to the company.
After the merger SIRIUS further diminished the quality of their
service by putting morning zoo talk shows on their music channels.
Imagine your favorite music being interrupted by college interns talking
up toilet humor and forcibly laughing at each other's jokes.
This is not what satellite radio should be.
I just hope you understand, Ryan, that it is very difficult for many of
us to remain positive here when we have spent moths and years trying
to convince the powers that be at Sirius that they need to stop dumbing
down their music programming. The company won't even even
acknowledge the amount of complaints they have received.
Want solutions? Have many.
* Widen the playlists. A decades channel should play ALL the hits of
that era not the top 500 over and over again.
* DJ banter should be cut down substantially or better yet, eliminated.
The days of hokey DJs trying to do their own shows and making themselves the focal point instead of the music went out with FM radio.
* No talk shows on the music channels.
* Increase the bitrate so that people can listen to music that resembles that of CD audio instead of soup cans with strings.
I think many here have already expressed similar views. There is a problem in which SIRIUS refuses to acknowledge and fix. As long as they continue their policy of "the customer is always wrong" we will continue to bash the company in an effort to educate those that are thinking of becoming a subscriber.
Thanks for the opportunity for us to post our opinions freely here.
"Give it a shot. Take one week and listen to terrestrial radio again during your commute. It's terrible."
The fact that terrestrial radio sucks does not make it okay for satellite radio to suck somewhat less. That's like going to a fancy expensive restaurant, getting a terrible meal, and saying "This is delicious! It's SO MUCH better than Alpo!!"
I really don't care how it compares to FM, MP3 players, etc-- the problem is that XM today is far worse than XM was before the channel merger.
I don't see why any company should be praised for lowering their quality (while raising prices, no less!). They deserve the bad publicity. If SiriusXM wants people to continue happily paying for a premium service, they need to PROVIDE a premium service. End of story.
"The reality is that we still love this service. You just can't get this level of entertainment anywhere else.
Give it a shot. Take one week and listen to terrestrial radio again during your commute. It's terrible. And while Slacker's great it doesn't have the news, talk and entertainment that satellite radio has, plus it's hard to connect in your car. I love the iPhone and the iPod, but it suffers from similar problems that Slacker does. They're all viable competitors, but for someone who's been listening to satellite radio for years, they just don't live up."
The potential for an unmatched level of entertainment is certainly there and has been for some time, however in light of the content changes post-merger I'd have to say that aside from the sports and even talk shows, the entertainment that SXM offers is more on par with terrestrial, sans commercials. I listen to Hair Nation and I hear the same Dokken tracks almost daily, Boneyard seems to go a little deeper but then I'll hear the same Scorpions tracks every day. There used to be a time when my tuneselect would go off several times an hour, now I'm lucky it goes off once an hour.
If SXM wants to retain people and get new subs they'll need to offer up what people want. Noone wants to pay $16 - $20 a month to hear the same tired tracks they can for free or that they can avoid by plugging in their ipod to their car's AUX jack. Sure, Stern O&A and R&F are fun but for $20?
I'm still a sub and I do enjoy it but not anywhere near as much as I used to - the only reason I'm still here is because they cut my sub cost in half for a 1 year commitment, and I'm hoping they'll realize their music programming mitakes and correct them within the year - otherwise I might just be out. I refused to pay the $3 for streaming when it used to (and should be) free, especially since Slacker is free and I can use it on my PC's and blackberry - again, for free.
Regarding slacker and iphone usage in the car, it's really not that hard - most in-dash receivers have compatibility where you can control it from the unit and worst case you just connect it to the AUX jack. I've done this with my Blackberry and Slacker app running and it works fine - sounds fantastic as well.
I'm all for positivity, as subs we are invested in the company but if the company refuses to address the content then why should we stick around? Does anyone really want DJs's hitting the post for $15 a month??
Play a good CD, and then tell me if you agree.
Perhaps the doom and gloom is justified. Post-Merger programming is a disaster. I would almost rather listen to constant Terrestrial advertisements than the Sirius/XM current crap.
For the most part I have stayed away from being negative. I use my XM everyday but have been entertained by my mobile phone of late. I decided to stay a sub for one more year. I have been a sub since 04. I will wait till Jan. 2010. For what you ask? Just to see the prices not go up. To see if MLB stays on and to see how the service evolves. Many agree that the merger was a mess but it need time to settle in. I support Sat. radio even though alot has changed. Now I'm looking forward to some more good times. I'm hoping.....
I steal the howard stern show 5 scratch that 4 days a week and i get my music else where. To the tard that said try terrestrial radio for a week- why would i put myself thru that when there are so many other options Slacker, pandora ,Ipod hell even cd's ! SatRad is for fuckTards that don't know any better ! ALL DJ'S Must Die !
My positive feedback on the service .... I am a big fan with 5 radios and love the service.
Many times I have said "hearing that one (new, surprise,cool) song paid for the radio this month"
My positive suggestion for XM/Sirius is this ....
Add a solid method to get customer feedback on your webpage. Testimonials/Suggestions/Forums etc.
New customers have NO idea how much we love these radios - plain & simple.
FANs will give you new ideas on how to sell more radios & get retail going again etc. etc.
Slacker has a link for Suggestions/Comments.
Slacker has a Forum discussion on what people love/hate.
A company that doesn't get feedback from their customers is in trouble.
I had five subscriptions to XM. The programming deteriorated badly and it was no longer worth paying for. I agree with Ryan. No other platform can bring this depth of programming to a car or home. Sirius XM is simply poorly managed. They are not creating an incentive by providing great programming like we have seen them do in the past. I am one listener who was quite cognizant of the quality of the former programmers at XM. Their talents could be heard on every channel. They are now experimenting to see how little they can get away with. Sirius XM telephone customer service is infuriating. Spend 20 minutes with one rep. and then can transferred to another after they have decided what to do with you. Do you know how hard it is to cancel a Sirius XM account? Many phone calls later and I'm still trying to wrap it up. It breaks my heart that Sirius XM has fallen into disrepair. From a technical standpoint, it is miraculous and exciting. Someday, I hope the programming will return to the way it was. What a great day that will be.
Are you serious? A stock that just a few years ago was trading for $40 - $50 is now holding steady at 33 cents and you want an article crowing about it? They're at .33 because Liberty bailed them out...for now.
I signed up to XM 5 years ago for O&A but was surprised at how much I loved the music channels. If O&A went away I wouldn't have cared, I would have kept the service anyway. I told everyone I knew how great it was, bought radios and subs as gifts and had 7 active subs at one point. Now I listen to terrestrial more than XM and have 1 sub left. Yeah, the commercials suck on FM but the playlists are actually better. I keep it only for O&A. The music is a joke. And the DJ's, stop with the fucking babbling DJ's...
The experience I used to get on satellite radio before I cancelled two years ago (geez, it's been that long?) I now get on the iPod/iPhone. Slacker iPhone app has 100 stations, and the slacker programmers listen to the listeners. There was a request on the slacker foums for a 'Beyond Jazz' type channel, and lo and behold they now have 'Modern Jazz' on the service that is a dead ringer for the old Beyond Jazz, minus the DJs of course.
Slacker handles the music side nicely, when I want talk I have Public Radio, Wunderradio, AOL Radio, Flycast, and a few others that more than take the place of what I listened to on satellite radio. Including the national ESPN Radio feed available on Wunderradio. Then I have about 8GB of my own collection on my 16GB iPhone which does fine when I'm not in cellular range. That and podcasts, and oh yeah, a phone, email, web access, messaging and a lot more in the way of non-music apps. Also emergency fire, ems and police scanners, plus weather radio, which is way more timely than XM Traffic/Weather and Emergency Alert.
Whether satellite radio lives or dies based on their own mistakes is no longer my cross to bear. With everything available I have now, satellite radio is irrelevant.
I would agree i still like my XM but man bring back the channels that i used to listen to. The merger screwed up every single channel i listen to, from changing the guys on 175 to dropping the jazz and dance channel to changing some of the country channels. I wish there was someway to have the listeners determine more of this sort of thing but after all it is a business.
I would very much agree the most listened to channel for me was XM 17 No Shoes Radio.
Problem with the company is they stopped looking to add and attract new subscribers and spent their time devising ways(Tier pricing and extra fees for internet listening) to nickel and dime their current subscribers.
Too funny. Ryan you are nothing but a sellout yourself with the TSS crap. Give me a break.
The only reason you are concerned is because this is your meal ticket. Satrad dies and you have to get a real job like the rest of these idiots. But you deserve it for going into such a narrowly-focused genre.
Sirius XM can fail for all I care. Something new, something better will then come around and that company won't make the same mistakes.
Ron & Fez, noon to 3
I still love XM, but it's mostly for O&A/Ron and Fez these days. My disappointment comes with the fact that Mel seems to want to do away with everything that made satellite unique in the first place. Just get rid of the DJs on the music channels and axe the top 40 stuff and bring back the deep playlists that XM had, and this company would go a long, long way towards improving its image and satisfying many complaints from the customers.
I'm not going to cancel my service. As long as Ron and Fez are on, I'm keeping my radio. But there used be a time when I was passionate about so much more than just XM 202. If Mel would return the music stations to what they were on XM, it would be a huge improvement and would make the service even more valuable again. It would also show that Mel is listening to his customers, which would in turn grow confidence in the company again.
I also think that if Mel finds a way to turn things around, customers will come back. People aren't buying new cars right now, but they could easily buy an Inno or something and hook it into their car. People are just afraid to invest a few hundred dollars into something that they think might not be around in another year. Once Sirius-XM finds a way to start substantially paying down its debt (thus making bankruptcy less of a possibility) and changing up its marketing strategy to focus on inexpensive ways to add the service to your car/listen online, confidence will start to grow in the company again.
But first and foremost, bring back the deeper and more unique XM playlists and tell the DJs to shut the hell up. And stop it with the artist exclusive channels already.
You said: "What some people don't seem to get is for satrad to become a mainstream product they must appeal to the mainstream, which means popular music and name-brand personalities."
In my opinion, nothing could be further from the truth, but I'm glad you said this, because it illustrates the mistake this company is making. Analysts have said over and over that satellite radio isn't, and never will be, a mainstream product. Most people don't pay for radio, and they never will. People who do pay for radio are radio lovers, hardcore music fans, news/talk addicts, or people who spend a lot of time in the car. These people make up a small percentage of the population.
All the comments that repeatedly show up about which company was going to fail, or calling XM people "haters" because they don't like what was done to their service, totally miss the point. XM customers made up more than half of the customers of the merged company, and the product they signed up for was summarily replaced with something substantially different.
And it didn't have to happen. The keeping of two separate services would have made more sense, as there would have then been two separate products to sell, allowing them to appeal to different types of listeners. Also, the biggest satellite radio fans among us could have signed up for both services when dual-service radios came out.
What this company did is bet that customers really didn't give a damn -- as long as the music kept playing, they'd be okay with it, no matter what consultant-concocted drivel they served up. Looking at the marked loss of retail customers tells me Sirius XM bet wrong: People who made an effort to get this product by going out and buying their own equipment don't love satellite radio as much as they did, and when you're in a business that depends on appealing to a market of limited size, you can't afford to toss a bunch of your customers into the dumpster in hopes of winning more to replace them.
And I agree with pfreak's comment. I do listen to terrestrial radio often, and there are some FM stations that are better programmed than comparable Sirius XM channels right now.
AMEN to fixing the sound quality.
I cannot believe that more people aren't complaining about the sound quality of siriusXM.
they say its 128 bit cd quality (which is a contradiction in itself)
but NO WAY is the music 128 bitrate.
I still listen to my i-pod because the music quality is unbearable on sirius xm.
I have tried several times to listen to music channels, but it was unbearable after 30 seconds.
I'd rather listen to fingernails scratching on a chalkboard!!!
You don't have a clue. When I got XM in 2005, I had a channel called Music Lab which introduced me to a world of progressive rock that I didn't know existed. New songs everyday from bands with incredible talent that don't sell in the mainstream dominated by no-talent easy to produce music. But I could switch to the mainstream, with the best selections from alternative genres like alt-country and jazz fusion. I had Sirius thru Dish Network and it sucked. The merger should of canned all of the Sirius music channels, and just brought on what Sirius had in talk (Stern) and Sports. There would be more Sirius whiners about music, but it would be far less. XM's live and non-live music content was the best period.
Why, thanks
"....and there are some FM stations that are better programmed than comparable Sirius XM channels right now."
Thank You. This is the root of the problem and as you can see, more people are bringing this to light.
Sirius needs to move away from the FM radio mentality and start thinking of itself as being a serious music delivery service that offers wider playlists of music you would not ordinarily hear on FM.
Right now, they actually offer less variety of radio playlists than some FM stations.
I had to check. sure enough:
Since 1984, Sabo Media has built strong partnerships with the premier entertainment and management companies in the world. They include: RKO General, Bonneville Broadcasting, Millenium Broadcast Partners, Press Communications, Fred Silverman Productions, The Wireless Group of England, EM Warburg Pincus, Infinity, American Radio Systems, Paxson Communications, Clear Channel Communications, Gannett and other prestigious firms.
A few of our current partnerships include:
SIRIUS SATELLITE RADIO.
CEO Mel Karmazin demands the best and gets the best employees and consultants in broadcasting. Sabo Media assists in the creation of cutting edge, premium programming for its 135 channels of audio entertainment. Sirius delivers pay-for audio services. 65 channels of music, one for every taste, and 40 channels of talk. Sabo Media is building subscription driving programming and marketing concepts to make Sirius the number 1 satellite radio company. Howard Stern is now exclusively on Sirius. Other content initiatives include the only all-Elvis station in America, BBC's Radio One hit music station brought to the US for the first time, and numerous top talk shows including hosts Alex Bennett and Lynn Samuels. Sabo Media helps develop talent for Sirius, gives it a signature sound and top production values.
I'm sorry but I need to see some sign from management first.
Up until last October I was a big supporter of SATRAD. I had a sticker on my car, I talked people into trying the service, my whole family sang along with the top of the hour jingle on chan. 6, & I even was stupid enough to buy some stock. In an amazingly short time it has almost all been destroyed. The final slap was during the last cc when Mel said that the customers love the product.....he isn't paying attention.
I can no longer recommend these services to my friends.
I'm willing and eager to get back to the 'good old days' of satellite radio but management needs to make the first move. Almost anything will do....everyone here knows the issues, dumb voicetracked DJs, SQ, 31kbps streaming, narrow playlists, etc. Please just show us some progress on something, anything & I'll go out and praise the service again.
What you have here is not about whether Sirius XM
is good or bad. No dout it is a great product and service. But what you have here is a bunch of losers, who either shorted, sold out when the stock dropped, or competition betting against the company.
Let me be blunt and to the point:
Merge many of the music channels in the same genre. Get rid of the artist vanity channels. Stop the DJ b.s.. Make the talk channels at least sound like AM radio. Give me at least 96 kbps on music channels. Not too hard to do.
Sirius XM is garbage musically. There is no positive spin that could be placed on it without lying. It sucks. My MP3 player has much more variety as opposed to the same tracks and same artists Sirius XM plays on a loop. I’m not interested in constantly listening to hit music. Album singles get old really fast and are rarely the best song on an album in my opinion. I cannot bear to hear Seether – Breakdown or Slipknot – Dead Memories so many times. Sirius XM has played these songs as well as many others into the ground. Go deeper and play some different tracks instead of shoving hit after hit down listeners throats. Expose people to new artists and tracks. Playing only what is popular in a select genre is the worst possible way to program a music channel. That is the format of terrestrial radio. I’m not comparing it to terrestrial radio because nothing is worse then that but Sirius XM has nothing to brag about musically. It’s the same programming over and over again. The annoying disk jockeys and their incoherent babble only adds to the unsatisfactory music channels.
Live365 provides a superior music listening experience. Fans who are passionate about the music of the artists program each station. People who live for the music and actually put some thought into programming a music station. Not some programming executive who just appeals to the mainstream and only does it for the paycheck and could really give a shit about the music.
Personally if it wasn’t for Sirius Patriot, XM America Right, and XM 165 Talk Radio for political talk or for league orientated sports talk like MLB Home Plate (though I agree with a previous poster who mentioned the host changes on Home Plate aren’t great) and NFL Radio, My two subscriptions would be history. I could never subscribe exclusively for music. It would be a major rip off. I’m confident that applies to many others as well. A portion of those who subscribe for Howard Stern or Opie & Anthony would ditch Sirius XM if those respective shows weren’t part of it.
There are far better alternatives for people just interested in music. To be a respectable music provider Sirius XM needs major improvements. Until Sirius XM fixes its faults it deserves the negative sentiment weighing against it. I hope new quarterly subscriber numbers continue to plunge until fixes are made. (Hint: Fire John Zellner for a start). That is the only Sirius XM will learn. Subscribers should continue to pound away, cancel subscriptions, and rip the company on its faults; otherwise we will continue to be fed the musical horseshit Sirius XM is offering.
But for talk, sports, and news all in one place I can’t complain or criticize Sirius XM. It is the best you can get in that respect. Fix the music programming!
SiriusXM can not make the playlists but so deep because a FEW of you diehards would like them to (although they have, and also keep in mind there are almost 20 million subscribers). They need to and are trying to sell to a mass audience, and mass audiences do not request obscure and unknown music and artists. Why do you think some songs NEVER become popular? Bc they're no good! You buy the product for no commercials, coast to coast use, the ease of use, EXCLUSIVE talk and entertainment and non-censorship. You're still introduced to new music and songs THAT ARE GOOD you would not have known or heard in a while. Judging by the steady low churn rate, there are only a handful who are upset with the merger, mostly from the bitter XM side.
On a sidenote, I don't believe anyone (on a satellite radio blog) who says they don't find much difference or prefer terrestrial to satellite, get a clue.
Ryan,
Do you have ties with Sirius? I know they read this blog because one of their employees actually tried to chime in and post something negative about something I had posted.
What are your relations with Sirius management?
You claim that you want to do everything in your power to improve the outlook upon satellite radio. However, if it doesn't start with Sirius management and some sort of indication from them that they are willing to listen to their subscribers, then I am afraid your efforts are going to be fruitless.
The problem here is that you want us to improve our attitude when the attitude of Sirius management itself has essentially remained the same.
I am afraid that if you want us to be more positive here on Orbitcast the change is going to have to come from Sirius first because quite frankly, as it stands, there is nothing for us to be positive about right now.
Some of you folks are delusional about the sound quality. Keep in mind that every time a new channel is added, the other channels (pie slices if you will, the pie doesn’t get any bigger) bit rates gets smaller. It is now around 34kbps (average) for a music channel (even less for talk radio – 16kbps). In case you’re not aware: a minimum usable MP3 bit rate would be 96kbps and an acceptable bit rate would be 128kbps (equal to the new online stream). A complete (pre merger, numbers are now even lower) list is posted on this blog under the Odyssey entry.
http://www.mp3car.com/vbulletin/car-audio/107758-there-reason-my-xm-sounds-like-poop.html
I totally agree with xcountry on the question of not programming for the mainstream. The first night I had XM, in the span of 10-15 minutes on Fine Tuning I heard a classical piece, a song from the Police, and Native American music. As someone with eclectic music tastes, I was in heaven. I was introduced to new music genres. But after 3 years, XM seemed to stagnate. I went away from XM, tried all the big name internet music sites, listened to my CDs, and came back to XM.
Then they went and ruined it. So many of us fell hard in love with XM, and the dilution is very difficult to take. Frankly, if it wasn't for the sports and 40s channel I'd be gone.
The mainstream audience isn't paying for hardware and the monthly fee. SiriusXM has to distinguish itself from all the other music options that exist. And dilultion of the product is not going to work.
Contrary to your claim, popular doesn’t equal good. In essence what you are saying is the record company decides which music is good enough to be submitted for airplay and you blindly agree it is good. Just because an artist or album is not suitable enough for a record company to promote doesn’t mean it’s not good music. Everyone’s tastes do vary as well.
Portions of people aren’t exposed to whole albums. Many people just enjoy the single and don’t care about the rest of the album. Which if that’s what they want to do that’s fine but it sucks because there is more to an album then the single. Listen to top 40 radio and you will hear the definition of really bad and pathetic music in my opinion.
Sorry - too late for me. Went to Slacker a few months ago. Could not take it anymore.
I came to XM because of the music, and left XM because of the music.
Maybe someday they will get it figured out. I hope so, I really do.
Jerry
I'll be brief. I used to be the biggest Sirius/XM cheerleader ever. Loved the early version of both services, ended up going with Sirius because of Stern. Was a 4 year sub, and it went steadily downhill from day 1. Slowly and surely, they have morphed it from a unique product and superior listening experience to the same old FM cheese. And it is unforgivable the audio quality hasn't improved in YEARS.
Note to mgmt: if you hire the same people who
f**ked up regular radio, they will f**k up satellite. And they did. I cancelled January, and I get all my music from Slacker now. The only thing I miss is Stern. But he alone, ain't worth it.
Why is "the bitter XM side" bitter? Because we got screwed. Look at 2008 Q4 retail performance as a harbinger of things to come. Satellite radio is not a mass appeal product; it's a special interest product for people who like radio. How many subscribers do you think Sirius XM could have in a perfect world? If they added 10 million, they'd be justifiably ecstatic, but that would still be a very small percentage of radio listeners.
I listened to Lithium today, and, yes, my local Clear Channel modern rock station is programmed far better. Better mix of music, less repetition. I changed the station. Just one paying subscriber's opinion. But rest assured, when I do cancel, I won't be back here tormenting all of the people who still love satellite radio. I read these messages and post here only because I hope it might have small role in improving a product I once really liked.
Personally I have gone back to mostly listening to terrestrial radio. The playlists may not be as good but I am getting where I cannot stand the current bitrate on the Sirius XM music channels. My personal reccomendation is limit the "artist only" channels and a few other niche channels to the Internet service where (hopefully) bandwidth is not a problem and get the remaining music channels back to something reasonable.
I'm not sure what the problem is, but Sirius and XM are awesome services there only problem has been lack of marketing and new more innovative hardware on the Sirius side of things.
Want positive comments and for us to start recomending sat rad again?
Unflip the frigging switch that merged/axed channels.
Ohhhhhh, you fired over 100 XM Music people that actualy GOT "IT".....or AFDI,,,. Damn it's going to cost a bundle to hire the right people to straighten this phuckup out.
Ryan I have enjoyed O'cast but its reminding me of that protest site, Siruisly Screwed that sold out.
FYI...Doom and gloom may be working for some people who live in a world of negativity..but I recently paid for a lifetime subscription after having a subscription for the past 5 years...my brother paid for the yearly subscription and is going to get a lifetime subscription for his wife's truck at Easter time...so if you want to continue to focus on the negative aspects of the company feel free, but I enjoy the listening and yes I am an investor with over 10,000 shares!!!
DECADES CHANNELS SHOULD HAVE LARGER PLAY LISTS!!
I hope the list of haters, their IP addresses, and messages are being forwarded to the SEC.
This case is just getting started and I hope someone goes to jail. The article points out that these creeps - just won't leave - which makes it VERY interesting.
The question is why? Why won't they leave if there are better options available? Why are they on the boards? ALL DAY?
Someone has an agenda, and it's time for the public to know who they are, and why they spend their entire day bashing.
What I find funny is, that the stock is rising, the company is doing MUCH better and these guys just want to point out that they hate the company.
They are sticking out like a sore thumb now and it should be raising some serious eye brows at the SEC.
My bet is they are working the case from many angles and asking Yahoo, Google, Orbitcast, etc... to hand over some information, because it could help in finding the J E R K that made the death threat on Cramer, way back when, as well.
You shorts, bashers, etc. are toast! Get lost.
If you like another Radio service, great. But, you can drop the daily hate, because if you don't, you may just get caught up in a major investigation.
Got the XMP3, it is the best thing that I have ever bought.
Slacker sucks.
Hip hop nation DJ's rule!
Hip Hop Nation 10pm-12am, and 12am-2am EVERY NIGHT IS WORTH THE PRICE OF A SUB!!!! Yet I can also listen to baseball games across the country....or Playboy or Martha...Oprah...Howard...anyone who bashes this company is a Phuktard and should not be paid any attention.
Love SXM DJ's.
SIRIUS XM RULES!
"Over the next few months, I'm dedicating every resource I have available to helping improve this company. To spreading the word about what makes satellite radio different. To pointing out opportunities, and offering solutions. To enabling this community of ours - that means you - into becoming a force for improvement, rather than a force for negativity."
WHY? Please tell me why you are going to make it your issue to help this company when this company refuses to help themselves? Are you their new marketing team? How well will you be paid for this? I just don't see any good reason why should would try so hard when they have proven that they wont try equally as hard.
F XM. They killed SP from NM and that App along would have saved them.
Those two letters of the alphabet can rot in hell. Fuck Em
Thanks Ryan, I agree with your new approach. There are 19M subscribers who agree that SAT radio is worth the subscription. As the credit market is repaired and auto sales spike... and they will with the deductible tax from the stimulus package (one of the few worthwhile initiatives), SiriusXM will build subs quickly. Give it another 6 months to get back in shape. It will happen and SiriusXM will be ready with the OEM's and the iPhone app and other co-marketing opportunities with Liberty. SiriusXM is destined to become a huge cash-cow and I for one will be there to take advantage of it. Thanks again for the new focus as I am sick of all the doom-and-gloom too.
As always xcountry, well said. I completely agree with you here. XM subscribers were screwed with the merger, plain and simple. As much as I hate to toot Howard Stern's horn, he is responsible for a good portion of the listeners that subscribed to Sirius prior to the merger. This just confirms the fact that people weren’t subscribing to Sirius for their outstanding music offerings. XM had a significant amount more listeners than Sirius prior to Howard. A large percentage of those subscribers were there for the music. Sure offerings such as the Opie and Anthony Show and MLB helped, but the music held its own. There was a point where I would have kept XM even if the talk show that I got it for in the first place was removed. That is no longer the case. I could use my XMP3 to record all of the channels I listen to as they are today for 24 hours and mimic the narrow play lists on an IPOD with ease. XM had DJs that would keep the banter to a minimum. From time to time they’d chime in with some information or facts that were interesting. I discovered a lot of music that I never would have heard prior to getting XM. That died with the merger. The DJs on Sirius are grating, blithering idiots. On XM, the 70’s on 7 was one of my favorite stations. On the new platform it’s really tough to listen to. The songs are constantly repeated. Only the most common FM hits are played. DJs like Magic Matt Allen and Ron Parker add nothing but annoying attempts at brain-dead, self deprecating humor in an over the top goofy DJ voice. Absolutely repellant nonsense. To “haters” like me that is a huge disappointment. John Clay who was the program director of the 70s channel on XM was able to move the music around and mix in minor hits and cool production pieces so that that channel always sounded fresh. Now it is like the movie Ground Hog Day. Every day it sounds the same. No variety, no enthusiasm. Should they be applauded for this? I am sure there are a lot of XM subscribers that can relate what I’ve said about the 70’s channel to their favorite channel that has been replaced with an inferior Sirius offering.
The people here who are saying that the "haters" should just shut up and go away are feeding into the hands of Sirus XM. They are delighted with your complacency. You make their jobs simple. You aren’t passionate about satellite and willing to be spoon fed FM style swill. Chances are the music isn’t what brought you here in the first place. Problem is those who are happy with the mediocre programming would be the first jump ship if something else came along. If Howard left Sirius, so would a lot of subs. It’s unfortunate that satellite came to this. If the powers that be don’t wise up and realize that they are abandoning the people who helped make satellite a success in the first place, they will suffer the same fate as the laser disc, DIVX, and the 8 track tape. That would be a shame and I’d miss it.
So Ryan, asking us to support the medium in its current state is not going to happen. You show us REAL progress and maybe that will change. The current XMRO debacle and the poor way it is still being handled certainly doesn’t encourage me to want to defend it.
There is no reason to limit satrad as a niche product that will never appeal to the mainstream. It was just 25 years ago or so people said anyone who paid for TV was nuts, there are people who still feel that way today. SiriusXM is still very much in its infancy and finding its way. I think the point of Ryan's post was the constant string of posts from those who repeat the same inaccuracies...such as everyone is displeased with Sirius...then Orbitcast, as the top source of satrad info, is helping to destroy it when its purpose is to promote it. And questioning Ryan's "ties to Sirius management" is beyond childish. The person who posted that should be ashamed. Is it so terrible that someone actually supports Sirius that you have to question their integrity? The posts about you being a bitter failed applicant for an air shift must be true.
My ipod is filled with a lot better music and musicians (even though they are not "popular") than the corporate rock that is shoved down our throats like Nickelback. Music that would not see the light of day on terrestrial radio. There are already enough hits only stations on XM.
When I first got XM, i could hear bands like Nofx quite a bit, and one of my favorite bands Dillinger Four got some plays on fungus. and when I got Green Day's American Idiot CD, i heard over half of it on XM while terrestrial was still beating American Idiot to death.
I really feel for you and those like you who are only exposed to what those in charge of programming deem as "good". Sure I still like my Green Day and other mainstream bands but I have often found the songs I felt were better were not the ones getting airplay at the time.
Go out and experience live music outside of the big arenas. I have discovered many bands in smaller clubs opening for bands that i went to see.
I did fine discovering new music before XM without terrestrial, and will continue to do so and if the music i find turns out to be popular, it will not be because of what some crappy programmer tells me what to like. Terrestrial is fine when I am in my car running around town doing errands or on my way to work...my ipod has more depth and less repitition than the channels I listened to have.
The last time Sirius XM (or actually, Sirius pre-merger) was 40 or 50 bucks a share wasn't two years ago. It was NINE years ago.
So let's get that straight.
And the stock didn't go up on news of Liberty Media's save, because this jump came a good month after the decision. (according to Orbitcast, the deal was reached Feb. 17)
This marked, at least briefly, investor opinions of the stock changing, which was probably helped along by Q4 earnings reports which indicated less expenditures than investors had predicted. Hopefully, a turning point.
Please at least view the stock price history on a free site like Google Finance before you post something inaccurate like that again.
I think there are many reasonable complaints listed here, but I can't stand hearing people bitch and moan constantly. Cancel your subscription and go away or offer constructive feedback...
This is the most pathetic bunch of posting broke jokes. You guys need to take some happy pills and get a life. How could you hate a product so much? I don't like SatRAD but i check orbitcast and post negative blogs. You guys all work for the NAB and regular radio. I have 7 subscriptions and enjoy the shit out of my radios. You corny losers that take time out of your day who are not even subscribers ( probably work for slacker or pandora or regular turd herbie free shitty radio) are straight suckers. I miss my favorite channel wahhhh. Get a job and life losers.
I don't like to have to purchase individual music. Somedays i feel like rap and some days techno. I also have saved incredible mixes with BIggie smallz behind a techno beat. Sometimes I am in the mood for 80's or even sirius 1 music. I don't mind someone talking every once in a while to break up the music and tell us something about the music which is really cool. My Stiletto has 470 songs that I know I like and I bought a lifetime script on all radios. I have had my S50 for five years and made my money 10 times with all the parties I turned out with endless music to nights that never ended.
I got sick of it cause i invested heavily and lost a fortune. But I got over my loses and started to focus on my life and career and realized that I believed in a great idea and product. I was robbed by Goldman Sachs, NAB, FCC and Kramer. My investment was terrorized by all of the above. The economy is in the shitter as well.
Everyone posting negative blogs and still checking out orbitcast (screaming loser) is your traditional sore loser that nobody likes!
Point fingers and pop shit but lehman and bear are out of business. My sirius shares are on the rise and I bought 100,000 share for .14 cents and I am close to making my comeback. Liberty would not of invested in a company that they didn't believe could make it.
All you haters could eat a Dick with a capital D! Get over it. Don't blame Satrad cause you lost your money. Imagine you invested in bear sterrns. That is something that is hard to understand.
I think it'll be an uphill batttle judging from some of the comments here, but I think it's definitely doable...You're right; as satellite radio's biggest fans, we are also its biggest critics.
On one hand, as paying customers, I think we have as much right, maybe morre right, as the shareholder to complain. At the same time, if you've listened to terrestrial radio lately, you've got to admit that what we have in Sirius-XM is still 10X better than what AM/FM has to offer. Just look at O&A; the showw is a thousand times better now that it's back to being exclusively on satellite. I admit, I think my programming was better when I had XM-only and Sirius wasn't "helping" to run some music channels. At the same time, I'd still recommend satellite radio to any friend or family member without hesitation.
If I can be a shameless post-whore, I'd invite everyonee to check out This post that I wrote from the subscriber perspective on the state of satellite radio back on January 30, just barely a couple months after the channels were merged. Also, read the linked post that I wrote a couple days earlier about the return of the Boneyard and how it can be fixed. In some ways, it'll look like I'm complaining a bit, but I think in the end you'll see that I'd rather have my XM than an AM/FM-only system. I warn you, my stuff's not as good as Ryan's, but check it out, and I hope you'll agree that some satellite is better than no satellite.
It is amazing that in an article that ask people to be positive, so many cry babies just bitch. If you don't like satrad as it now exists cancel your subscription, stop bitching and get off of this website. Go to a terr radio site and sing the praises of top 40, and outlaw country.
Mel the un-well hasn't (and never will) change he is still pushing the new car angle.
And now is coming out with money making schemes that bilk folks on all levels (pay more to have good xmro kbps).
Un do all changes bring channels back to directv that where done away with (virus)
While your at it smit-can Mel & John then and ONLY then will any real change come to xmsirius.
"Over the next few months, I'm dedicating every resource I have available to helping improve this company."
I fear this may be the end of impartial coverage, and mark the beginnings of a P.R. blog.
We shall see.
Actually, no.
Sirius XM have absolutely no idea what I'm up to. That's what makes this even more exciting. :)
I can't relate to all of these negative comments. My whole family is on this service from my 17 year old nephew to my 72 year old mother and we all love it. I don't have time to explore everything that is on my radio except on long vacations. Good lord, we even get French pop, BBC 1 (which consistently plays cutting edge material), and a movie soundtrack station. How much more diverse do you want? Someone here complained that they didn't play deep cuts from the Scorpions. Gawd, who else besides you would want to hear deep cuts from the Scorpions? I'm all for diversity. But grade Z quality songs from grade D bands? No way! Here's an idea: buy their albums if you are such a big fan. You have eccentric tastes and the rest of us should not be held hostage to them. This is consumer driven media; the stations have to attract enough customers to justify their costs. I can remember a station that played nothing but computer generated trance music. It bombed. As far as sound quality goes, I have one of my radios hooked up to a first class sound system and the sound blows me away, No way is this 56 bit. CD quality sound? Sure. Then we'll only have room for 15 stations. We don't need cd quality sound for old mono records on the decades stations and hip hop music recorded on someone's laptop in the bedroom of their apartment.
If all of these haters would leave the service, Sirius-XM could concentrate on the people who love it. We sure don't need another station dedicated to the tastes of a few hundred people. They can always get that online.
Thanks for your post. I agree.
Where were you 10 years ago? You probably didn't even know what SATRAD stood for, much less what it was like for listeners who were on board at the time. A lot of you "newcomers" who joined Sirius when HS was signed never knew how good SATRAD really was. But in the land of the blind, the one-eyed Jack is King! To say that Sirius has better programming, well; compared to what? I thought terrestrial radio was "mainstream"; i.e. watered down programming/music for all the room-temperature IQ's and the huddled masses who don't know any better. That's like trying to make chicken salad out of chicken sh**! JMO
Are you kidding?
While there are cases for legitimate stock manipulation, most people complaining don't give a f--- about the stock price. People are complaining because service and support has gone down.
Freedom of Speech trumps all. While I can understand frustration at stock prices, if we start arguing that people can't ever say anything negative about a company because of the stock price, that would have a chilling effect on things.
Stock owners need to realize that they don't exist in a vacuum, and they aren't the only important people here.
"You guys all work for the NAB and regular radio."
so if you don't like the direction Sirius/xm is at then you work for the NAB and regular radio...I guess since you think everythings fine, enjoying "the shit" out of your 7 subscriptions, you must work for Sirus/XM?
"It is amazing that in an article that ask people to be positive, so many cry babies just bitch"
not really much to be positive over...hey i will pull up lithium online at work today and see if it has gotten any better than it was a month or so ago.
looks like the "quit whining" people are starting to rise up. If you wanted a fan page, i would suggest XMfan.com. you people will fit in quite nicely over there. otherwise don't complain that others may have a differing viewpoints.
Are those that don't like the complainers Sirius subs who are used to the hits programming that we are now "enjoying" on our radios? I guess if you are happy listening to whatever is on, no matter what it is then good for you.
I find it hard to believe that the single artist channels have more listeners than the channels they replaced that offered different varieties of music.
I also think it is a sad state that as long as satrad doesn't have commercials, there will be many people that will be happy because it is "better than FM" no matter what comes out of the speakers. I subscribed to xm over sirius for a reason (it took only a one day listening to an online trial of sirius to know that I was getting bored with the repitition), and did not like the idea of the merger, and now that we have the merger, it looks like the product has changed for the worse. back in the day, there were channels on xm for just the hits, and also for those who liked something more than they could hear on FM radio. now we just get the same overplayed hits with polished terrestrial like sweepers. do they still do this one: "Lithium---Welcome to Paradiiiisse"
And no, not an NAB shill...and will not go away as long as I am a paying customer--and i can tell you my wife listens a lot more than I do...so if it was my choice to make, i probably would have cancelled both of the subs rather than just mine.
PS, i think DJ's are fine to a point..it gives it the radio feel. Also, i am not an audiophile by any means, and the quality seems fine when we are in my wifes vehicle on a road trip. so there is my positivity.
"If all of these haters would leave the service, Sirius-XM could concentrate on the people who love it. We sure don't need another station dedicated to the tastes of a few hundred people. They can always get that online. "
1) what about the people that loved it? we just get tossed aside because every station has to play the hits?
2) if the masses of subscribers like just the hits, well, cant that be covered in just a few channels? if thats what people want to listen to, then the masses will be on those few channels...no need for every channel to be hit based as just a couple dozen of those types of channels should cover it. this would free up room for channels that go a little more obscure and deeper.
The company destroyed the music programming enjoyed by the majority of the subscriber base (even though Sirius had Stern/NFL and pretended unsold cars on dealer lots were subscribers, XM still had more), their piss-poor communication and incompetent customer service have alienated their subscribers, yet you think the complaints are the result of some sort of vast conspiracy to further drive down a lousy penny stock? Are you seriously that retarded?
As a subscriber, my only concern is the programming. I could not possibly care less about the stock price, because I wasn't dumb enough to invest in it in the first place. If you're looking for someone to blame, I'd suggest starting with Mel Karmazin and his fellow idiots who ruining satellite radio in EXACTLY the same way they've done with terrestrial.
It's at 33 cents. Lets write that again. 33 cents. Take a look. Not dollars, cents. What was it before the merger? XM traded around $10 - $15. The stock is a penny stock that will soon be de-listed. It did once trade for $40 - $50. Now it's at 33 lousy cents. And that was after a bump. Why do you think this "massive" increase happened? Because they didn't fall into bankruptcy yet or because they added 88k subs in a quarter. You fucking tool, there is nothing good about the stock price. There is no positive spin you can put on it. Without Liberty, this company would now be bankrupt or bought out. And the bailout is only until the next chunk of debt is due. Management has driven this company into the ground and they will never recover.
I agree wholeheartedly with this. I have been stunned by the media's reporting on the company, and by many blog and forum postings I have read. The "in thing" to do has been to trash this company, and this is largely unfounded. We all have our beefs. I've expressed mine to Mr. Zellner. But I have also taken the time to tell him that I love the new lineup. As Ryan says, what would we be listening to without this amazing service?
There's a rumor going around that if you're a subber who extended your sub to keep your online streaming for free and/or you're a lifetime subber, you'll only be getting the low-quality feed of the online stream (31k) and if you want the high quality stream you need to pay the increase - I haven't seen anything confirmed but if this is true then it's another reason why it's hard for people to "keep positive" about SXM. Any chance you can look into this Ryan? I mean it sounds like a classic move from the Karmazin playbook but if it's true then why would they crap on the subbers this way?
Ryan,
The complainers like myself are here to stay and I hope God you
don't make this great blog partial towards positive comments.
As long as Sirius continues to give away its service to those of
us that have tried to cancel -- then why cancel? They don't want
to lose subscribers and are more than happy to provide their service
at huge savings to those that hate it. For that reason, I'll stay on
for Opie and Anthony.
It's a shame you have no relationship with Sirius management. That
doesn't help your cause that you will do everything in YOUR power to
make the service better. We can only HOPE that Sirius management that
does read this blog (and they do) take it upon themselves to improve
things.
I laugh at the finger pointing that there is some attempt here to manipulate stock or otherwise and that we will be under investigation. Please feel free to contact me to be the first in this big investigation.
I also want to comment on the individual a few posts back who scoffed at our comments about sound quality and that each additional channel takes a bit at the bandwidth pie. This is true, but don't forget that Sirius now has DOUBLE the bandwidth it once had through the XM merger and
should be finding ways to deliver near-CD quality sound instead of audio that breaks up in the higher tonal levels.
One last thing. There are more haters on this board than people who actually enjoy SiriusFM. We are not tossing those of you who love the
service aside, so stop trying to toss us aside. I sit here and read every
positive comment with appreciation. This is a blog that offers free speech and all of us should realize that the only way to change things
that are visibly wrong is to bring as much media attention to the problem
as possible.
I really feel that there are too many people who have not had XM since
day one and don't know what they missed during those years. What Sirius is offering to all of you is pure garbage.
No one called for deeper Scorpions cuts. Goatweed said he/she only heard the same few Scorpions cuts on Boneyard. That's an example of what this person feels is the shallowness of the playlist; it could be a call for no Scorpions cuts at all, more cuts by different artists, or a greater variety of Scorpions cuts, which would not necessarily mean deeper ones, but just some different ones.
To those who want to do this company good, I'd suggest talking up the virtues of the current programming rather than attacking people who lost the programming they liked. This would be preferable to whining that you're "tired of negativity," which leads one to question why you're spending time reading something you're tired of, or telling people who don't agree with you to go away, calling them haters, or advising them to "just cancel" -- which, by the way, is one piece of advice many are heeding.
So, I'll take the first step. As a subscriber, these are what I see as some high points of the company's current programming:
1. News/talk. A lot of us talk about music, but news/talk probably garners as many subscribers as music -- and talk on Sirius XM is good, with BBC, WRN, the talk and business channels, lots of other stuff.
2. Watercolors. A pleasant XM channel that Sirius didn't screw up.
3. The Loft, Spectrum. Nice variety of music, eclectic stuff you don't hear everywhere.
4. Bluegrass Junction. Good DJs who know and like the music; again, a format not often heard.
If you like Sirius XM, post your own list of specifics. That moves things in a lot more positive direction than attacking people you disagree with.
People keep saying that there are 19 million subscribers. Does anyone really believe that this is a fair and accurate number? With all of the people who bailed after the merger and with Karmazin counting every car sitting in a lot with a radio as a sub, the case is that there are probably WAY less true listeners and subscribers than that. Mel is a snake who has absolutely no problem cooking the books.
What the comments from this post have shown me is that there are fairly legitimate concerns over the quality and direction of the company. And it's not one or two "haters"...there's alot of people that are not excited and are quite dissatisfied with the company.
And count me as one of them. Mel Karmazin laid it all out on the line in front of Congress when he said "We are absolutely convinced this merger will be in the best interest of consumers...This merger will give consumers more choice at a lower price and more importantly, less confusion." Less confusion? Notice how SiriusXM has these important programming press releases prepared well in advance from their dates, like the lead up to Bruce Springsteen's appearance at the Super Bowl...yet when it came down to a major channel overhaul in November...they didn't report it until...what was it...the day of the change? Now that's confusing. I think we were all led to believe also that we would have "more choices at a lower price" as Mel haphazardly said. I think it's also confusing when the CEO has pulled a fast one on the consumer (and government) by saying the standard service monthly fee will not change. Well...it has, since alot of subscribers would consider online listening as part of the standard service.
I get annoyed whenever I record a song on my Inno and senseless banter from a DJ at the beginning and/or end of the song.
Bottom line...maybe the naysayers and haters have a point. But I wish you the best of luck though in trying to prop up this service. There are plenty of benefits to satrad today...but there were a lot more benefits back in 2005 than there are now and with current state of the economy, people are far more critical about their expenses.
If you can make it listenable again, more power to you. I don't think it will ever get back to the old XM feeling as long as Mel Karmazin and Jon Zellner are in charge, but I'd love to be proven wrong.
To be clear, I'm not a huge Scorpions fan by any means but I don't mind hearing their songs - it's the fact that the same 2 tracks were played many times over the course of 2 days that irked me and as many others have seemed to notice this is going on with many other bands/songs on all of the other channels. There was a time when a band like Rush, with 20 albums, would have obscure tracks (read : not typical FM songs) played on XM, which my TuneSelect would alert me to - now it's mostly The Trees, Closer To The Heart, and Freewill (a "new" Boneyard favorite). These are also the same songs you can hear on any FM Classic Rock station a few times on any given day.
I'm not suggesting the SXM play only what I or what other people want to hear, but just to tweak the track lists across the board. Example, since there's a Metallica channel now, why not keep ALL the Metallica tracks there and off Boneyard or Hair Nation? Then make use of the crappy DJ byt having him let people know they can get their Metallica on Mandatory Metallica.
They wont be able to make everyone happy but throw the people a bone and they might be more apt to consider staying with the bad, so long as there's a decent amount of good to get the platform to a level that makes everyone happy - from the listener to Mel K's accountant.
To add to the comment on strengths and weaknesses, here are mine:
1. The Roadhouse -- Very deep classic country station with little repetition and no gaps.
2. Willie's Place: Good honky tonk station, though too much chatter now with Bill Mac.
3. NHL and MLB -- People who watch these games alone on TV pay more than $200 per season. We get the games in radio plus 70 music channels for a bargain.
Also agree on Loft, Spectrum, Bluegrass Junction, and news/talk. A lot to be enjoyed here.
Weakness:
Only one glaring one for me: Decades. There is nothing left of them. The 80's has Boys of Summer, the 90's has Summer Girls. Maybe this is some kind of sick season joke, but these jewels of the XM lineup have been demolished until further notice. To sum up, few songs repeated, most other songs deleted.
You know what? Sure, one of us has a chance at being right here. Now, for subscribers' sake (and stockholders, but mainly subscribers), I hope it climbs because the service has a chance at becoming great again.
Sure, the playlists need work and are too repetitive. The music quality's definitely an issue. And its value has plummeted both in price and in value (not to mention customer service). The innovation brought by XM (in the form of advertising, products like the Inno, and depth of music) has blended into the mediocrity of a merged company.
If you're right, it means the service will soon go bankrupt, and we call all either go our separate ways now, or once the service is shut off.
But if you're wrong, this company can come back.
And I'm a fair enough individual that I'll come back and post that I was wrong, should the company die within the immediate future.
Are you?
And I'd buy some stock at that price if I were you. Many investors say it's going to climb up to $1.25 by the end of the year. These are people that do this for a living, and aren't speculating like the two of us are.
If you bought 1,000 shares now (at 0.36 cents), you'd make an easy 90 bucks profit with a 360 dollar investment.
But there's no need to use language to make your point, pfreak, unless you have trouble making it the traditional way.
Good blog & I heavily rely on it for SatRad goings on.
That said.........
As a long term multi-year XM subscriber I'm just plain disappointed since the merger and just can't get over certain actions.
1. Positive: "Bluesville" Thank God for that channel Still basically the same.
2. Kinda Positive: "Watercolors" Music still great but last Sunday my wife & I were sitting down to dinner and had "Watercolors" on stereo via DirecTV (as we usually do while grilling out on Sundays)and some jackassed DJ starts talking aobut golf and the golf channel.
TOTALLY A MOOD KILLER!!
3. WHY-OH-WHY: Firing of great DJ's on Willie's Place,piss poor substitutes "Soul Town", and "Area" for SUPERIOR XM channels.
4. Totally inexcusible: "Raw Dog" & "Foxhole" Trying to listen to those channels while driving is an assault to my ears.
5. "Why don't they have on P.O.T.U.S."?: "Morning Joe"(live){I love that morning news show},Chris Matthews,Rachael Maddow,& Keith Olberman previous nights shows?
I'm sorry, untill they fire those idiots who made those decisions or bring back QUALITY channels I cannot totally recommend subscribing to SatRad at present.
SiriusXM's new slogan: "We ain't as good as a pair as when we were single"
I used to think that I could not make it a day without SatRad. Sadly that ain't the case anymore.
There's a reason for the negativity. They're not really trying to appeal to an audience anymore, at least with the bastardized music channels.
My take: Sirius XM is making up for the shortfall in subscriber growth by leasing its bandwidth to special interests, as this is in essence is what the single-artist channels represent. I wouldn't be surprised if in a similar vein the composition of the playlists on the other music channels were influenced by deals with labels. This is a company strapped for cash: why wouldn't they do those deals?
So, a service that's pushing others' interests instead of trying to satisfy listeners', with fees. Not much of a future in that.
Positives:
1. The Loft
2. Spectrum
3. MLB
I miss Beyond Jazz, XCountry, Fine Tuning.
Subscribed to XM for the baseball; fell in love with the music. Would have been happy to have it remain like it was - but this is what we're stuck with and I still love it.
I listened to Springsteen, Buffett, etc., for awhile after the merge but it got old in a few weeks.
My recommendation would be the same as many of you - get rid of single artists, except for perhaps a single artist channel that alternates month-to-month between a variety of artists. Bring back the old XM channels in their place. Vox, the old channel 2, etc.
Go Sirius XM! We're pulling for you.
Ever since the channel merge The programming has been horrible! Every channel I tune into plays all the shit music from the decade the channel claims to be from. XM is killing the free spirit Sirius once had. I know everyone claims XM has such a huge track list, Who cares, its all added shit, shit that should have dissapeared with the era. I no longer listen to the music channels for 2 reasons.
1. repetative playlists on every channel
2. genre specific channels playing music that doesnt belong to the mentioned genre.
Get rid of the useless non radio celebrities. No one gives a shit what Tom Petty or Bob Dylan have to say, quite frankly, I dont care what they listen to either, and I love thier music!
Stop with the stupid bumpers between songs! Lithium and 80's on 8 are the 2 worst channels for this bullshit. If this is what fred, ethel and lucy sounded like, You can shitcan these channels too.
Why are they replaying american top 40 countdowns?? This is the shit that drove me away from fm radio. Will Casey Kasem die already!!
Am I the only listener under the age of 50?? Clearly the programmers are all washed up fm radio flunky's. Why hire old talent on a new service?? The only person that can pull this off is Howard Stern, keep it at that.
If o&a and r&f cant survive on fm radio, why are they employed here?? Isnt this supposed to be a step up from fm radio?? How can a company recruit new paying subscribers when they are offering old fm rejects?? I am in no way trying to offend fans of o&a or r&f, I just think they and their listeners can fuck off. This is supposed to be the future of broadcasting, instead they employ the used up shit people stopped listening to years ago.
If this company is going to move forward with its image, it needs to move forward with its programming. XM is clearly about replaying the old, groomed shit everyone and their grandmothers are used to. Sirius was always about trying new things, having a little more of an edge in everything they did. Now we have XM. So sad, such a bright future this idea had, now the idiots who ran fm radio into the ground are programming siriusxm. How lame.
If Mel really thinks the Doom and Gloom is having a tremendous impact on the consumer buying the product, then why in the hell doesn't HE do something that would have an even bigger impact on the consumer.....listen to the Goddamn consumer!!! They ignore the subscribers, they lie to the subscribers, they promise not to raise prices... but do anyway. They have stripped the programming of it's unique and exclusive qualities, raising the ire of of everybody who bought into the promise of getting "The Best Radio On Radio." If Mel & Co. are looking for the reason for the pessimism, all they need to do is look in the mirror. They have done nothing to create enthusiasm for the service, they don't advertise, the customer service is a nightmare, and they keep offering less for more; all the while maintaining their smug arrogance and defiant disregard for the millions of people who wait month after month for this company to show them just the tiniest sliver of respect.
To say that we rarely offer solutions, or offer advice to solve the problems is preposterous! I am on this and other sites all the time, and for many months have done nothing but read constuctive, common sense advice on a daily basis. The problem is that the COMPANY DOESN'T LISTEN. Not even a little bit. Gloom and Doom should surprise no one - the biggest surprise is that the subscribers aren't rioting in the streets and protesting outside of Sirius/XM's headquarters. Based on the mistreatment and betrayal from these mamagement clowns, we have every right to.
Ryan - your mission statement proclaiming your commitment to do everything in your power to improve the company is commendable. However, it is the companies obligation to the subscribers to dedicate every resource available to improve the company - much more so than it is yours. We aren't paying you - we are paying THEM! Don't confuse advice and constuctive criticism for negativity. Or bashing. Many times it is posted because the person cares about satellite radio and wants it to be something other than pay FM. If the company had the same vision for satellite radio as the critics do, then the service would be phenominal and the criticicm would dissipate.The subscribers are worn out from being neglected. It's very simple; if they want the doom and gloom to go away, all they have to do is pay attention to the subscribers, and make a real commitment to their happiness.
Until this company changes its attitude towards the subscribers, and the quality of the programming, then they can expect more gloom and doom for the foreseeable future. You get back what you give - give nothing = get nothing in return. It's simple human nature, and this company, as far as common sense is involved, is absolutely CLUELESS!
Simply put........
SteveO is right.
Simply put........
SteveO is right.
You pretty well summed this whole discussion up when you wrote, "The innovation brought by XM (in the form of advertising, products like the Inno, and depth of music) has blended into the mediocrity of a merged company."
This is exactly how I see it. What we now have, comprised roughly of 85 percent Sirius and 15 percent XM, isn't horrible, but as you said, it's mediocre. I used to be spending $36 and change each month for four radios, and was glad to pay it, for I really liked the product. Now I'm paying $12.95 plus tax for one radio, and the level of value is comparable to what I had before. So, to me, it's about a third as good as it was.
I had a conversation with my wife about a year ago in which she questioned me as to why I didn't like being around any of her friends and usually made a beeline for the basement or my den whenever they came over. I told her that I loved her and that she was fun to be around with but that her friends were typical women who like to ruminate endlessly about their problems without ever either 1) taking some active steps to solve their problems (ex.: dump the loser boyfriend who has a drug problem, tell the interfering mother-in-law to "F" off, get some exercise instead of obsessing to everyone about how fat you are), 2) Accepting that they can't or won't solve the problem and move on and suck it up. She told me that women like to bitch and that it is entertaining for them - they enjoy this sort of thing. And I replied that that was why I made an escape whenever they came over. I didn't want to listen to it.
My point here is that this is going to be my last post here (I know, "Hooray!" "Get lost" "Good riddance") because too many posters here are like my wife's friends: stuck on bitchin and moanin about the loss of something that is never coming back (What XM and Sirius was 5-7 years ago - the way things used to be, "If only..." attitudes, "How could they?" etc.), ruminating endlessly about something they have no control over or can't change, a refusal to accept what they can't change, and being stuck there for an eternity. Too many people here are like that damned coffee club my wife insists on having over - complaint city, moan, ache, and groan, "how awful!" and they can't move on. If I saw anyone except Ryan doing anything positive, it would be different. I'm headed to my den and to the basement to get away from your bitching. You can't change things so you bitch. You won't change things (by canceling yoru satrads and moving on with your life) so you are no better than the wacko woman who sticks with her coked up boyfriend month after month, does nothing to get rid of him, and then races to my wife's kitchen to complain about the way he is treating her. DUMP HIM! OR SHUT THE F UP! If this(XM SIRIUS) is hurting you, you are choosing to let it hurt you by keeping up your subscriptions going. You are as big a loser as these crazy bitches. I know, "YOU JUST DON'T UNDERSTAND!" Yes, I do! You love the pain. You love the drama. You love complaining. And you're living in the past!
As for me, I love my XM. Big time. And so does my whole family. Apparently, 19 million subscriptions say that a hell of a lot of people like it - that's a lot more than the few dozen who post here. There's only a few people moaning and groaning - the anons here. Certainly not the 19 million who keep paying month after month and keep buying radios for their home and car.
Enjoy stewing in your juices. I think you like it.
I'm gone and that's not one less subscriber - just one less person to listen to all of your Oprah style moaning and groaning.
Users have a good reason to bitch. The guys at NiceMac tried to make a difference and the two headed XMonster bit off off their happy mac smiley face, chewed it up in and spit out the pieces.
Now the XMonster thinks they can put out their own iPhone app and discount NiceMac for their hard work. while the subscribers of Sirius XM received nothing except for being tethered to a desktop PC with 128k, paying extra pay for $3 more a month for streaming and $2 for each radio and most of all lose the ability to choose between a third party SatRadio app vs. their own vaporware.
And the people who complain about the complainers are no better. I would recommend XMfan.com. That is an online community who quickly put a stop to most threads that criticize XM.
Unfortunately, you blanket those of us who complain into one lump group who should just leave. my wife listens to xm more than i do (the only time i do is when i am in her vehicle) so I already went ahead and cancelled my radio, but am still a paying customer. I was hanging on as long as I was just for the talk channels, and then the price increase on family plan radios was enough to get me to cancel.
Now, they could easily get me back as a customer (and to buy a new radio as mine was on its last leg) if XM was even half of its former self (as in before merger talks began, because programming on XM started heading downhill once the merger approval process began. You will see many people offering suggestions (how many subs actually think we need all of these single artist channels at the expense of some channels that made XM great?)
Mel could've easily made this look like a true merger and not a complete Sirius Takeover. With the merged channels, they should've scrapped both companies channel names and came out with something completely different so that the stigma of the other companies channel doesn't linger (and with enough announcement to get the current subscribers adequate notice). I think if done right, you could successfully mix in the hits and some obscure stuff and have less repitition.
heck at this point, I would take an expanded playlist of hits (i keep hearing Oasis -Don't look back in Anger everytime i log in online as well as The Refreshments - Banditos). They could've pulled it off but failed.
it makes for OK background noise, but its nothing that will make me pay to add a family plan radio--especially at the increased cost.
People are entitled to their opinions of course, but if you are not part of the solution, you are part of the problem. If there are things you don't like let the management know. If there are things you do like, let then know that too.
I loved Sirius as a stand alone service and feel equally as positive after the merge. I had bought 1000 shares of Sirius and 100 shares of XM back in 2006, I stil have it, and I have faith that the stock will rise again, not to 40 and 50 but to the high single and low double digit dollars. Not tomorrow but in a few years. The service is too unique and too good for it not to;if the funding can be found and if management continues to innovate.
Right now there is not another service where I can drive practically anywhere in this country and "keep the same station on" if I want or change the genre at will.
I can listen to PBS, Talk Radio, Stern or CNN. I can listen to any sports I choose to, and this week I can, and will, listen to any of the March Madness bball games in their entirety.
So count me in as a member of the pro 19M!
Actually those who doubt we can make a difference with
bitching and moaning are WRONG.
This is a growing grass roots effort. You can see the increasing
amount of unhappy subscribers who post to this blog and other
sites on a daily basis.
It's no longer the vocal minority complaining.
Sooner or later someone at Sirius is going to take notice.
The complaints are going to be too numerous to the point that
it will deter potential subscribers who read these sites prior to
making their subscription commitments.
Sooner or later there is going to be a management shakeup
over there and hopefully someone who is truly aware of what
is being broadcast on the Internet is going to make the necessary
changes.
NJRonbo,
These people who complain about the complainers are total hypocrites who evidently settle for any mediocre shit that comes their way, deluding themselves into believing that everything is wonderful. They just don't get it; if not held to a higher standard, this company will try to appeal to the lowest common denominator - and then we really will have pay FM on our hands. Or worse. I am not willing to settle for anything less than the "Best Radio On Radio." That's what they promised, and that's what we are paying for. Anything less is unacceptable. Satellite radio will never reach its potential if people praise this company for being ordinary.
Your comment sums things up in a nutshell, and I agree wholeheartedly!
I had a total of 4 Sirius/XM radios for several years...when Sirius made the change, I cancelled and found out I was paying for one radio that I didn't even have for a period of a couple of years....coming out of my American Express. Then
Sirius started calling me to get me back. I tried to get a credit for the radio that I didn't have and could never really talk to any one that could help me....only the sales people.
They gave me an 800 number to call but I spent
too much time trying to get to a "real" person.
I won't be back. I miss many of the XM shows too much and they owe me.
People would also be a little happier if new technology would surface. A new kind of radio, some kind of new gadget? Something. And to be a little biased, why are O&A treated like step children? Give them a little respect.
I think this is a good point. My suggestion would be for Wifi capability on all new radios, combined with an expanded online service that brings back some or all of the lost channels and adds maybe a hundred more new ones, bringing their offerings up to what something like AOL Radio has. Offer both commercial-free and ad-supported channels so there's a free component of the online service that anyone can get -- on a computer OR a Wifi-capable satellite radio.
This would give more people a reason to buy a radio, since you could use it for the Wifi listening (on the free channels) with no service fee. They could require free registration so they can snag your email address and other contact info, then promote the paid online service as well as the satellite service to the free users to get them to upgrade and start paying. This would put the company in a good position to expand its competitiveness with the growing number of online content providers and help to appease those who've lost channels we liked.
Happy that someone brought up the way O&A are being treated
by this service. Not only are they being treated like unwanted
stepchildren, but Sirius has been editing the replay show's
content. So much for a service that touts themselves as being
"uncensored."
Furthermore, this past Monday, O&A talked about Sirius' lackluster
music programming and the problem with DJs that blabber all over
the music. Opie commented that XM knew how to use DJs sparingly,
but Sirius has a different philosophy where they want their talent to
talk as much as possible. Jim Norton commented that he is sick of
Sirius' attempt to sound like FM radio.
"Furthermore, this past Monday, O&A talked about Sirius' lackluster music programming and the problem with DJs that blabber all over
the music. Opie commented that XM knew how to use DJs sparingly, but Sirius has a different philosophy where they want their talent to talk as much as possible. Jim Norton commented that he is sick of Sirius' attempt to sound like FM radio."
Damn, I may need to start listening to that show more often. Glad someone that's a part of the service actually sees that XM has gone from a radio service that didn't suck to one that does.
Yes xcountry;
This is one of the reasons why us O and A fans are passionate about defending the show and are outraged when they are treated like red-headed stepchildren.
They have their ups and downs, but they speak their mind, regardless of who it is...
P.S. to those of you who reply back saying 0.0 and they never stand up for what they believe, I have a book worth of actual documented examples, so please have your facts straight before you reply
Further discussion regarding O&A and SIRIUS.
To show the kind of narrow-minded twits that are management
at Sirius....
O&A are being moved from a huge studio in about a week or two
to what is being called "closet space" over at Sirius.
Furthermore, they will not be allowed an in-studio audience
and PalTalk is being taken away from them as well because management
sees it as a threat to people receiving free service feed.
You can see the difference between the creative and free-thinking
minds that once ran XM and the nerdly suits that run Sirius.
This is why their music service is complete shit and will continue
to be until the day new open-minded and creative management steps in.
I am not very fond of the combined service, I see the difference in quality all the way around. Please explain to me how it is sirius's fault when most of the programmers, dj's, and suits who kept their jobs are from washington?? I dont know much about opie and anthony, but as a business owner, I can understand why they would get cut, cut completly from the service. As well as oprah, ron and fez, well you get the point, most of the product on siriusxm is overhead. plain and simple, overhead. opie and anthony will not encourage new subscribers from anywhere exept new york, even thats questionable. Thats not a put down to their show or anyone who listens, its just a fact.
DMAN says in his post: "I have a book worth of actual documented examples, so please have your facts straight before you reply"
I'm pretty sure if this product(O&A) is so good, it would sell itself. Figure it out for yourself. If they cant make it on fm,(trust me, the only market that has ever embraced them is new york, barely) why would a subscriber based company invest any money with them? The ten thousand people or so who subscribe specifically for o&a could never cover the wages for the on air talent alone. This company is not going to shell out its earnings to keep every second rate broadcaster employed. Instead of pissing their money away on names to fill an ad flyer, they are eliminating the overhead and investing in a consistant product that sells itself.
Many of the "haters" are upset about the current product and share values. Sit back and find something about the service you like. Give it time. Mel had told the subscribers his plans when this all started, but everyone got offended. The company will be adding more stations that play deeper music, they will weed out the product that doesnt generate income, they will once again pay the higher royalties for certain music. This is a much needed restructure that will benefit everyone in the long run. Once the company shows a free cash flow and they are caught up with loans and the contracts, the stock will go up, the more obscure programming will return.
As far as o&a moving to "a closet space." Be happy they have a job. Once again, should they keep both buildings, xm and sirius? Use your brain, they are in the process of relocating many things. O&A are trying to make themselves look abused, its part of the show. Wheres your common sense?? Do you have any? Find it before you post your whinny B.S.
I cant imagine this many people dont understand what this company is doing. If you are so upset, cancel. FM radio isnt really that bad, is it. They miss you over there. Go back.
Further discussion regarding O&A and SIRIUS
Furthermore, they will not be allowed an in-studio audience
In studio audience? Whats next, a laugh track everytime they make a joke? I cant imagine how lame that show must be. Does Siriusxm really need these guys? I'm pretty sure every market in america already has a second rate, pompous morning show. When O&A go, will you please follow? I think the company will be better off when everything related to these washed up hacks is gone.
The same assholes who ran XM, are still running Siriusxm. Are you 12 years old? Jon Zellner is still employed right? Get a clue asshole.
"Mel had told the subscribers his plans when this all started, but everyone got offended. The company will be adding more stations that play deeper music"
Where did you hear this?
Sirius will not go deeper on their playlists as long as Jon Zellner
and the current programming mentality remains in place.
Sirius has been FM Radio since its inception. They have always
had the same mindset when it comes to playing FM quality radio.
All Mel did was hand over XM to these goons to tear apart all
the originality and appeal that former service was known for.
http://www.orbitcast.com/archives/mel-karmazin-sees-revenue-growth-is-confident-on-debt.html
Jon zellner was originally employed by XM.
I truly believe that when all debt is caught up this company will go back to way they were. I say they because I believe both services were better before the merge. I just want more music programmed by the people who are passionate about the music. They are clearly trying to appeal to newbies just coming from fm. They dont want to scare anyone while they are trying to get caught up. I agree that the music options are bad right know, I think your wasting your time with the xm vs sirius argument because right now your not dealing with either one, your dealing with siriusxm. The rest is in the past.
Commonsense;
If you are going to "quote" me, then please remove the spin and reply to it directly in the context of which is was written. I wrote about O and A being one of the few shows to not drink Kool Aid and say it like it is, for better or worse.
You spun my quote and applied it to O and A ratings and SiriusXM consolidations. I must admit though, you would make a great Hoo-Hoo intern the way you alter peoples words.
As for closet space... ok, the idea is to move, but not remove, meaning why take away the audience, the video feed? It makes no sense when the show is about engaging and involving them.
You had mentioned people replying with 0.0. I was commenting on your being offended by people pointing out their ratings not the value of o&a's word. My appologies. I'm pretty sure most radio show hosts mean what they say when they are giving an opinion. Thats why its an opinion.
I am just personally sick of everyone bad mouthing the opposite company. Its clear that both services have changed into one subpar service. I was an xm and sirius subscriber. I enjoyed both services for different reasons. XM was always great when I was with my family, or at the beach, in public. Sirius was a huge hit in the shop, ball games and card parties. Now the service bores everyone.
Sorry again about the miscommunication. I was commenting on the 0.0. Not their pointless rant about a parent company ran by the same people they have always worked for.
My solution, we must all be verbal to the company about our likes and dislikes. No sense dwelling in the past. complain or compliment about the current programming. Its nice to vent here about misc. things, but it will get you nowhere. We need to be consistant about our verbal communications. If we only "bitch" when they change something, it will always be disregarded has people not accepting change.
What is Hoo-Hoo? That makes no sense to me at all. I hope thats not something O&A made up. It would further prove how unfunny they are.
Speaking of live audience, O and A allow their fans to be close to the show, whereas Hoo-Hoo still has that separate glass studio so that not even his own co-hosts can be near him.
As for closet space... ok, the idea is to move, but not remove, meaning why take away the audience, the video feed? It makes no sense when the show is about engaging and involving them.
This is radio. Plain and simple. The show is clearly not covering its expenses. Stop whinning. I cant believe you dont see how it is wasteful for a company to dump this kind of money into a product that does not recover its expenses. The days of these losers flying under the radar while the company loses money are over. As much as I miss the old days, you must realize that if this company doesnt make money on the money it spends, no one will have satrad. You need to stop taking these cuts so personal.
Will one of you assholes please answer me. Why would a radio show need an in studio audience?? I have heard radio in so many markets and no one has an in studio audience, believe me these guys are not pioneers. Radio in the old days would have an in studio audience to stroke the host and to liven things up when the room was cold. If they dont have enough confidence in their jokes, why try to be humorous? How can you listen to a program that is telling you when to laugh?? Dont be offended by that question, thats what an in studio audience is there for. Be happy these retards have jobs. I cant see them working anywhere else.
Video feed?! Who the fuck wants to look at these stupid assholes anyway. I personally wish the company would send a poll out to every subscriber to see what people are really listening to. Then instead of a broom closet, they would get rid these hacks. Didnt XM charge $9.99 back in the day? With the virus being an upgrade? Looks like that didnt go over to well. There about to be wiped off the map. They cant even get better ratings than stern or bubba on satrad, fact is, top 40's and country music get better ratings. Its such a joke that you would even waste your time defending them.
I want to see this company succeed, for the listeners and shareholders alike. If this is a program you enjoy, be happy they are still on the air. They are wasting this companies time and money. Could O&A be on a billboard in anyother state other than NY and encourage people to subscribe? NO. Could O&A do radio spots throughout the U.S. and Canada and encourage people to subscribe? NO. Could O&A do anything Howard has done to promote subscribers? NO. Its time to call it quits. O&A have got to go. They are not pulling their weight. Plain and simple. Be happy they have a job. Channels I listened to on a daily basis are gone. GONE!
My apologies that channels you used to listen to are gone, it must be tough for you...
Trust me I know when to laugh, I even did an experiment:
-I listen to RawDog and laughed
-I went to the 90's channel and did not laugh
-I went to O and A and laughed
-I went to CNN and did not laugh
I am completely positive that everyone who reads this will find that my laugh filter is just fine, thank you very much
Anyone who needs a laugh track should be taken off the radio immediately and if my memory serves me correctly, O and A did just fine for the past 13 years without canned laughter, and the addition of the audience if for interaction, not joke support
My answer to your audience question is, why not?
Yes, XM did charge 9.99 per month for O and A, and this was because XM wanted to explore channel tiers, and yes it was removed because of the price for any channel, let alone O and A.
Your video feed assessment is biased since it is based on your hate or O and A and not on the video feed question itself. I say this because Hoo-Hoo charges for his video feed.
Actually yes, O and A can have billboards in other states and countries. The only reason why you have the ability to say it is because it has not been tried. What has been tried is TV commercials for the show, and yes they were national. Compare that to the airbrushed Messiah holding a mike up, pretending that he really cares. And you call that promotion from Hoo-Hoo? If Sirius really wanted to promote the Messiah, they would drag his old, boney ass on TV (like he used to do when he was doing a simulcast on WWOR TV) and hawk Sirius to no end...
You assume I'm a Howard Stern fan. I was recognizing talent. I have lived all over the US and have never heard of O&A. As a matter of fact I only heard of them from the church bit, I cant find anyone that has ever heard of them, even fellow satrad subscribers.
As far as my video feed comment, its not biased or based on hate. As a shareholder I would hope this company would stop wasting money on losing propositions. Howard charges because he can. I get the feeling O&A fans are just player haters. O&A cant charge, not enough people would subscribe. Dont even argue that one, I guarantee if they could charge, they would.
"Anyone who needs a laugh track should be taken off the radio immediately and if my memory serves me correctly, O and A did just fine for the past 13 years without canned laughter, and the addition of the audience if for interaction, not joke support"
If you think an in studio audience is there for interaction, you need to have your head checked. Why else would a radio show need background noise? It would seem to me that neither O&A or yourself understand what a radio show is, or how it should be done. And your comment about the billboards is ridiculous. If every means of advertising has not been exhuasted in 13 years, theres a reason for it.
Why would you speak so poorly about Howard Stern? Even if you dont like his program, or the way he looks, wouldnt it benefit the company to have more subscribers and extra revenue. I am just shocked that you would bad mouth the one guy who put satrad on the map. More subscribers equals more revenue, more technology and so on. As a fan of a show that is losing more than it makes, I'd think you would recognize what I'm saying.
You didnt laugh at the bumpers on lithium? They are as funny as the music. I dont understand how a channel claiming to be grunge and alternative can play r.e.m, u2, ub40 and so on. It doesnt make sense to me. Keep that music for the 90's on 9.
My gripe is not about the product O&A put out. Everyone has a different sense of humor. Everyone has an opinion. Satrad could be a perfect medium for a wide variety of programs. My gripe is about whether their costs are justified. I have seen this company downsize in so many ways, whether its the dj's or the variety of music or the programmers that were so devoted to their channels. When I see these people and product go, and I see what the stock is worth, I start to question what this company is spending its money on. I question whether I should be investing with this company via stocks or subs. I am sorry if I offended O&A fans. But your complaining about the way they are being treated is arrogant when so many changes are taking place.
I ask you...why can't a radio show have an audience?
I am assuming you never listened to the show, because the audience is behind a soundproof glass wall everyday except for fridays, where the bleachers are moved inside the studio. This means that unless they mention the audience, you never hear them. So, your theory on O and A needing canned laughter is pretty much done.
Why would O and A or any other radio show charge, even if they could? The whole idea is to gain listenership, not thin out the heard by only keeping the die-hard audience. I am sure every show and channel would love to charge, but at the cost of their followers.
Satrad was on the map way before howard graced us with his presence (and his salary). I would say that Howie put Sirius on the map, not Satrad. XM was around 5 million subs and Sirius was celebrating 2 million when Howie came on board.
I and the other O and A pests complain because of the exact reason you gave...changes to every station, DJ, format and playlist. All this is done in the name of "tightening the belt" and trimming the fat to avoid bankruptcy. Meanwhile, Howie still sits on a 500 million contract, 4 days a week of work and an entire month off per year. His studio is not being downsized, his staff is not being cut and more marketing money is still spent on him. All of the above is being done to O and A. If you truly are not a Howie or O and A fan, then you can understand the frustration of seeing Howie's only competition on Satrad and #2 in Sirius XM ratings treated in such an opposite manner.
Logic would dictate that if a station is doing well (Howie's), then you leave it be and cull your resources to bolster those that need marketing.
Wouldn't you like to see that money go towards channels that could use the same exemptions as Howie?
http://www.radio-info.com/in3_src/images/SP07_National_Satellite_P12.pdf
Get your ratings straight!
Ok...
if things need to be straight, your reading might be first on your list...
The PDF you sent was a satellite ratings sheet from Arbitron. The first page on the right hand side lists "unique aspects of satellite radio diary creidt methodology"
Two things to note:
1. If the person surveyed did not specifically choose FM or Satrad (no choice was given, you had to write it in), the score went to FM. Guess who was on FM and Satrad at the same time? So, unless you are able to come up with a formula to average in those O and A FM radio votes with Satrad votes (Something Arbitron has yet to figure out), then the numbers are wrong.
2. The station only got credit if there is a clearly reported case of satellite radio listening. Well, if you listened to O and A from 6-9 on FM, then guess what? No Satellite credit.
Howie is on satellite only, so if you checked him off on the ratings sheet, then 100 percent of the votes went to him.
http://www.fmqb.com/article.asp?id=1171927
Maybe you should model your attitude after Nortons. You have a half assed excuse for everything. This show does not generate as much money has Howards. Plain and simple. Accept it and move on. Like I said before, be happy you can still hear these guys somewhere. Your pathetic excuses for the ratings is sad, their fm ratings were no good at the time anyway. Why would I take that into consideration? Their not even on fm anymore, so your point cancelled itself out.
"if things need to be straight, your reading might be first on your list..."
You must know something ever pd and radio exec doesnt. You are looking at the same ratings everyone else is looking at. Try to run your bullshit past the advertisers that look at these numbers. Your so gay for those two, cold hard facts dont even make sense to you.Get a clue. Stop whinning about the way millionaires are being treated, enjoy the show. As soon as the current debt is payed off, money will be spread out more. Once siriusxm gets these guys situated, paltalk and the in studio audience will return. You seem to think these guys are at war with each other. Dont forget that all of these have a very long history together. Mel Karmazin, Tim Sabien, Howard Stern, Joel Hollander, Scott Greenstein, and of course Opie and Anthony. You need to chill out and enjoy the content. Theres more going on behind the scenes than any of us will ever know about.
Bullshit or no bullshit, you offered ratings from a time when they were on both FM and XM, that is a fact, so are the exclusions to the ratings.
I absolutely agree with you that there are behind the scenes deals, arguments and agreements that no one will ever know about, I am pro O and A, not blind.
There is no such thing as cold, hard facts as long as there is an * next to the ratings. The numbers are as good as the exceptions or conditions that are placed on it.
I don't think it takes a PD or advertiser to read the first page, it just takes someone who reads the directions first, then plays the game. It is sad that this is the case however...
And thank you for likening me to Jim Norton... I wish I had half his quick wit.
And I hope your assessment that the paltalk and audience come back in some form.
Another piss poor excuse! This was a nationwide survey you stupid fuck. O&A were not every market! I thought you would be smart enough to figure this out, but I forgot, your an O&A follower. Stop making lame excuses for a lame show.
These two stupid fucks are not even on fm radio anyway, so your point that most of the recorded rating were to the fm books is the stupidest thing I have ever heard. I now know why you get so upset when people mention there real numbers!
0.0
0.0
0.0
0.0
0.0
Now add that to their xm ratings and you have an accurate ratings number. As far as cold hard facts, I was refering to the fact that their show is off the air and no one is picking it up any time soon. If a show is truly valuable, it will sell itself, like Howards or anything he does for that matter. Thats why your really upset, because O&A will never be as good as Howard. You need to quite comparing, and just enjoy what you like. If you truly compared shows, Youd be a Stern fan.
I never said you were like norton, I said you should act like norton. At least then you would only be half a fag!("Dice" reference) Now leave me alone you excuse makin' crybaby! Before your parents find out your skipping your homework to bother grown ups. Piss off
WOW!!!
I really pissed you off, which is a good thing because I struck a nerve. This should annoy you even more
Let me once again remind you that you brought the Arbitron ratings into this, and that you failed to read the exceptions to the numbers. It's also not my fault you picked 2007 numbers (when they were on both FM and Satrad) when the exceptions applied. If you were going to make a point about them not generating ratings on satellite only, you may have wanted to pick 2004-2005 rating, or even waited until 2009 Q2 Arbitron comes out.
It's good your pissed, because next time you cherry pick information from 2 years ago, and don't make 100 percent sure they are in your favor, you'll learn not to make the mistake again...
Perhaps I should help you with research. Go to any search engine and use a Lexus-Nexus search for articles with key words " Opie and Anthony, ratings, satellite only". It will help give you the resources needed to make sure you never throw out half-assed information again. Even a quick google search will provide you with more unbiased information than radioinfo.com
As for Hoo-Hoo (the Messiah)he has become the Larry King and Andy Rooney of radio. People listen to him because they grew up with him and won't know any better until he retires or takes his 500 million and says a hearty fuck you to his fans after his contract is over. That's just my opinion, not a fact so don't go ballistic that I didn't do my homework.
Now, if you excuse me, I will go be gay for my pals O and A...
I say good day and a FRUNCAS to you sir!!!!
Well, it's been almost a month now. Can you update us with your progress?
The only progress is that they have stalled us for yet another month...