Hello hello? XM's Wrong Number Fiasco
Tags: 2, XM
Like when XM Satellite Radio recently sent out 78,000 postcards asking subscribers to update their billing information... only to realize the number was off by one-digit. (doh!)
Unfortunately, the wrong number goes to a small business, who with only 8 employees fielded over 1,200 calls on Friday alone. And since it was sent out via a 3rd party, the calls may continue for another 2 weeks.