Hello hello? XM's Wrong Number Fiasco
Friday, June 30, 2006 at 9:57 AM
It's always stinks when you have a typo, especially when it's on a printed piece. And it especially stinks when it's your phone number.
Like when XM Satellite Radio recently sent out 78,000 postcards asking subscribers to update their billing information... only to realize the number was off by one-digit. (doh!)
Unfortunately, the wrong number goes to a small business, who with only 8 employees fielded over 1,200 calls on Friday alone. And since it was sent out via a 3rd party, the calls may continue for another 2 weeks.
It's always stinks when you have a typo, especially when it's on a printed piece. And it especially stinks when it's your phone number.
Like when XM Satellite Radio recently sent out 78,000 postcards asking subscribers to update their billing information... only to realize the number was off by one-digit. (doh!)
Unfortunately, the wrong number goes to a small business, who with only 8 employees fielded over 1,200 calls on Friday alone. And since it was sent out via a 3rd party, the calls may continue for another 2 weeks.




XM Satellite Radio has inked a deal with the National Press Club to launch From the National Press Club - a news and current events program.
The National Baseball Hall of Fame and Museum has added the "baseball" episode from Bob Dylan's Theme Time Radio Hour music show on XM Satellite Radio, to its archive. 

